These delivery terms apply to orders placed in the 4camper.ee online shop that are delivered to Estonia. You can read about withdrawal, complaints and other purchase terms on the page Online shop purchase and return terms.
Delivery area
We currently deliver products within Estonia. We do not currently accept orders to other countries.
Delivery time
Delivery in Estonia takes approximately 1–7 working days from placing the order. The delivery time is approximate and may be longer if the ordered product is not in stock or if the carrier experiences delays.
Delivery options
We send orders to a parcel locker. At checkout you can choose one of three carriers:
- Omniva parcel locker
- SmartPosti parcel locker
- DPD parcel locker
You can collect your parcel from the parcel locker at a time that suits you. Parcel lockers have carrier size and weight limits (Omniva parcel locker up to 30 kg, SmartPosti parcel locker up to 35 kg). If your order may not fit in a parcel locker, please contact us before ordering.
How to choose a delivery method when ordering
- Add the desired products to your cart and open the checkout.
- Fill in your contact details. A telephone number is required at checkout so that the carrier can contact you if necessary.
- Choose a delivery method (Omniva, SmartPosti or DPD parcel locker). You will see the price next to each delivery method.
- Choose the one that suits you from the list parcel locker.
- Check your order and confirm it.
Delivery price
The delivery price depends on the chosen delivery method and is shown at checkout before you confirm the order. The delivery price is added to the order total.
Receiving your parcel
To collect the goods from the parcel locker, follow the instructions given by the carrier (Omniva, SmartPosti or DPD). Please inspect the goods on receipt. If the packaging is damaged or the goods do not match your order, contact us as soon as possible.
Withdrawal and complaints
You can find information about the right of withdrawal on the page Withdraw from the contract and about complaints on the page Online shop purchase and return terms.
Questions
If you have any questions about delivery, write to us info@4camper.ee or call +372 50 72 440.