Privacy Policy
1. General provisions
1.1. This privacy policy governs the principles for the collection, processing and storage of personal data. Personal data is collected, processed and stored by the controller, Reniardo OÜ (hereinafter the controller), registry code 16336877, registered address: Toompihla 4, 75401 Kiili, Republic of Estonia.
1.2. For the purposes of this privacy policy, a data subject is a customer or any other natural person whose personal data is processed by the controller.
1.3. For the purposes of this privacy policy, a customer is anyone who buys goods or services from the controller's website.
1.4. The controller follows the data processing principles laid down in legislation; among other things, it processes personal data lawfully, fairly and securely. The controller is able to confirm that personal data has been processed in accordance with legislation.
2. Collection, processing and storage of personal data
2.1. The personal data that the controller collects, processes and stores is collected electronically, mainly through the website and by e-mail.
2.2. By sharing their personal data, the data subject gives the controller the right to collect, organise, use and manage, for the purpose set out in the privacy policy, the personal data that the data subject shares with the controller, directly or indirectly, when buying goods or services on the website.
2.3. The data subject is responsible for ensuring that the data they provide is accurate, correct and complete. Knowingly providing false data is considered a breach of the privacy policy. The data subject is obliged to notify the controller immediately of any change in the data provided.
2.4. The controller is not liable for damage caused to the data subject or third parties by the data subject providing false data.
2.5. To measure website traffic we use Plausible Analytics (Plausible Insights OÜ), a statistics service that does not use cookies and does not store visitors' personal data; it counts visits and viewed pages anonymously.
3. Processing of customers' personal data
3.1. The controller may process the following personal data of the data subject:
3.1.1. First name and surname;
3.1.2. Date of birth;
3.1.3. Telephone number;
3.1.4. E-mail address;
3.1.5. Delivery address;
3.1.6. Bank account number;
3.1.7. Payment card details;
3.2. In addition to the above, the controller has the right to collect data about the customer that is available in public registers.
3.3. The legal basis for processing personal data is Article 6(1)(a), (b), (c) and (f) of the General Data Protection Regulation:
a) the data subject has given consent to the processing of their personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
c) processing is necessary for compliance with a legal obligation to which the controller is subject;
f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
3.4. Processing of personal data according to the purpose of processing:
3.4.1. Purpose of processing – security and safety. Maximum retention period of personal data – in accordance with the time limits set out in law.
3.4.2. Purpose of processing – order processing. Maximum retention period of personal data – no longer than 5 years.
3.4.3. Purpose of processing – ensuring the operation of the online shop's services. Maximum retention period of personal data – no longer than 5 years.
3.4.4. Purpose of processing – customer management. Maximum retention period of personal data – no longer than 5 years.
3.4.5. Purpose of processing – financial activities, accounting. Maximum retention period of personal data – in accordance with the time limits set out in law.
3.4.6. Purpose of processing – marketing. Maximum retention period of personal data – no longer than 5 years.
3.5. The controller has the right to share customers' personal data with third parties, such as authorised processors, accountants, transport and courier companies, and companies providing money transfer services. The controller is the controller of the personal data. The controller forwards the personal data necessary for making payments to the authorised processor Swedbank AS, EveryPay.
3.6. When processing and storing the data subject's personal data, the controller applies organisational and technical measures that protect personal data against accidental or unlawful destruction, alteration, disclosure and any other unlawful processing.
3.7. The controller stores data subjects' data depending on the purpose of processing, but for no longer than 5 years.
4. Rights of the data subject
4.1. The data subject has the right to access and review their personal data.
4.2. The data subject has the right to receive information about the processing of their personal data.
4.3. The data subject has the right to supplement or correct inaccurate data.
4.4. If the controller processes the data subject's personal data on the basis of consent, the data subject has the right to withdraw consent at any time.
4.5. To exercise their rights, the data subject can contact the online shop's customer support at info@4camper.ee.
4.6. To protect their rights, the data subject can lodge a complaint with the Estonian Data Protection Inspectorate.
5. Final provisions
5.1. These data protection terms have been drawn up in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the Personal Data Protection Act of the Republic of Estonia, and the legislation of the Republic of Estonia and the European Union.
5.2. The controller has the right to amend the data protection terms in part or in full, informing data subjects of the changes through the website www.4camper.ee.