The owner of the online shop 4camper.ee (hereinafter the Online Shop) is Reniardo O\u00dc (registry code 16336877), Toompihla 4, 75401 Kiili, Estonia.<\/p>\n\n\n\n
These terms of sale apply to purchases of goods from the Online Shop.<\/p>\n\n\n\n
The prices of the products sold in the Online Shop are shown next to the products. A delivery fee is added to the price.<\/p>\n\n\n\n
The delivery fee depends on the buyer's location and the delivery method. The delivery fee is shown to the buyer when the order is placed. Information about the goods is provided in the Online Shop directly next to the goods.<\/p>\n\n\n\n
To order goods, add the desired products to the shopping cart. To place the order, fill in the required fields and choose a suitable delivery method. The amount to be paid is then displayed on screen, and it can be paid via a bank link or another payment solution.<\/p>\n\n\n\n
The contract enters into force when the amount payable is received in the Online Shop's bank account.<\/p>\n\n\n\n
If the ordered goods cannot be delivered because they are out of stock or for another reason, the buyer will be informed as soon as possible and the money paid (including delivery costs) will be refunded without delay, and no later than within 14 days of sending the notice.<\/p>\n\n\n\n
Goods are shipped to the following countries: Estonia, Latvia, Lithuania, Finland, Sweden and other EU countries.<\/p>\n\n\n\n
The shipping costs are borne by the buyer, and the corresponding price information is shown next to the shipping method. Domestic shipments within Estonia generally reach the destination specified by the buyer within 1\u20137 working days from the entry into force of the sales contract. Outside Estonia, delivery takes 3\u201314 calendar days.<\/p>\n\n\n\n
In exceptional cases, the goods may be delivered within up to 45 calendar days.<\/p>\n\n\n\n
You can also place an order in the Online Shop on behalf of a company. To do so, enter the company name when placing the order, together with the company registration number and the VAT number, if the company has them. The invoice is issued to the company, based on the details provided with the order. The buyer is responsible for the accuracy of the details provided.<\/p>\n\n\n\n
When buying as a company, the same payment and delivery terms apply as for other buyers: the order is paid in advance and the goods are shipped after payment.<\/p>\n\n\n\n
After receiving the order, the buyer has the right to withdraw from a contract concluded in the online shop within 14 days.<\/p>\n\n\n\n
The right of withdrawal does not apply if the buyer is a legal entity.<\/p>\n\n\n\n
To use the 14-day right of return, the ordered goods must not be used in any way other than what is necessary to establish the nature, characteristics and functioning of the goods, in the way permitted for testing goods in a physical shop.<\/p>\n\n\n\n
If the goods have been used for a purpose other than what is necessary to establish their nature, characteristics and functioning, or show signs of use or wear, the Online Shop has the right to reduce the refund in proportion to the decrease in the value of the goods.<\/p>\n\n\n\n
To exercise the right of withdrawal, the buyer can use the Online Shop's online withdrawal function \u201cWithdraw from the contract\u201d (\u201cTaganen lepingust\u201d), which is permanently available in the website footer. The withdrawal notice can be submitted at 4camper.ee\/taganen-lepingust.<\/p>\n\n\n\n
The withdrawal notice can also be sent by e-mail to info@4camper.ee, or the standard withdrawal form set out in law can be used.<\/p>\n\n\n\n
The Online Shop confirms receipt of an online withdrawal notice to the consumer by e-mail without delay, forwarding the content of the withdrawal notice and the date and time of its submission.<\/p>\n\n\n\n
The costs of returning the goods are borne by the buyer, unless the reason for the return is that the item to be returned does not correspond to what was ordered (e.g. a wrong or defective item).<\/p>\n\n\n\n
The buyer must return the goods within 14 days of submitting the notice, or provide proof that they have handed the goods over to the carrier within that period.<\/p>\n\n\n\n
Upon receiving the returned goods, the Online Shop refunds to the buyer, without delay and no later than 14 days after receiving the withdrawal notice, all payments received from the buyer under the contract.<\/p>\n\n\n\n
The Online Shop may refuse to make refunds until it has received the item that is the subject of the contract back, or until the buyer has provided proof that the item has been sent back, whichever occurs earlier. If the buyer has expressly chosen a delivery method other than the cheapest standard delivery method offered by the Online Shop, the Online Shop is not required to refund the consumer the cost exceeding the cost of the standard delivery method.<\/p>\n\n\n\n
The Online Shop has the right to withdraw from the sale and demand the goods back from the buyer if the price of the goods in the online shop has been marked significantly below the market price of the goods by mistake.<\/p>\n\n\n\n
The Online Shop is liable to the buyer for any non-conformity of the goods sold with the contract terms, or any defect, that existed at the time the goods were handed over and that becomes apparent within two years of the goods being handed over to the buyer. During the first twelve months after handover, the defect is presumed to have existed at the time of handover. It is the Online Shop's obligation to rebut this presumption.<\/p>\n\n\n\n
If a defect appears, the buyer has the right to contact the online shop no later than two months after discovering it, by sending an e-mail to info@4camper.ee or by calling +372 607 1107.<\/p>\n\n\n\n
The Online Shop is not liable for defects that arose after the goods were handed over to the buyer.<\/p>\n\n\n\n
If goods bought from the Online Shop have defects for which the Online Shop is liable, the Online Shop will repair or replace the defective goods. If the goods cannot be repaired or replaced, the Online Shop will refund the buyer all payments made under the sales contract. The Online Shop will respond to a complaint submitted by the consumer in writing or in a form that allows written reproduction within 15 days.<\/p>\n\n\n\n
The Online Shop uses the personal data entered by the buyer (including name, telephone number, address, e-mail address and bank details) only to process the order and to send the goods to the buyer. The Online Shop forwards personal data to companies providing transport services in order to deliver the goods.<\/p>\n\n\n\n
The Online Shop sends newsletters and offers to the buyer's e-mail address only if the buyer has expressed such a wish by entering their e-mail address on the website and indicating that they wish to receive direct mailings.<\/p>\n\n\n\n
The buyer can opt out of offers and newsletters sent by e-mail at any time by letting us know by e-mail or by following the instructions in the e-mail containing the offers.<\/p>\n\n\n\n
If the buyer has any complaints about the Online Shop, they should be sent to info@4camper.ee or made by calling +372 607 1107.<\/p>\n\n\n\n